✅ Fair Use Policy

At Legacy Nodes, we are committed to maintaining a hosting environment that is fair, stable, and equitable for all users. Our Fair Use Policy is designed to ensure that resources are allocated responsibly, preventing excessive strain on shared systems, and ensuring that every client receives optimal performance and uptime.

The Fair Use Policy applies to all services, including CPU usage, memory, bandwidth, and storage resources. Clients are required to comply with the resource limits of their selected plan. If usage exceeds reasonable limits, we may intervene to ensure fairness and service quality for all users.

Prohibited activities include, but are not limited to:

• Running resource-intensive processes (e.g., data mining, cryptography) that affect shared system performance.
• Hosting unauthorized proxy servers or malicious bots designed to disrupt or negatively impact the server network.
• Flooding the network with unsolicited traffic, causing congestion or service degradation for other users.
• Exploiting or bypassing security measures to compromise our infrastructure.
• Overutilizing storage or bandwidth beyond the plan limits.

Legacy Nodes monitors resource usage to ensure compliance. If usage exceeds reasonable limits, we may issue warnings, apply temporary restrictions, or suspend services. We encourage clients to regularly monitor their resource consumption and upgrade their plans as needed.

🔒 Security & Privacy Policy

At Legacy Nodes, the security and privacy of your data is our top priority. We employ industry-leading security measures to protect your data from unauthorized access and ensure its integrity.

We utilize AES-256 encryption for data storage and SSL/TLS encryption for all network communications. Additionally, our infrastructure is fortified with advanced firewalls, intrusion detection systems, and real-time monitoring to mitigate threats.

Our key security practices include:

• End-to-end encryption for all data, both in transit and at rest.
• Advanced intrusion detection and prevention systems (IDS/IPS).
• Regular penetration testing and vulnerability assessments to identify and patch potential weaknesses.
• Strict access control protocols to ensure only authorized personnel can access sensitive data.
• Independent security audits to ensure compliance with the latest security standards.

We never sell, rent, or share your personal information with third parties. All data is used solely to provide and maintain our services. In the event of a data breach, we will notify clients immediately and work swiftly to resolve the issue.

📅 Billing, Invoicing & Refund Policy

Legacy Nodes operates on a prepaid billing model, meaning that clients are invoiced for services before activation or renewal. Services remain active as long as payments are successfully processed.

Refund Eligibility: Refunds may be granted under specific circumstances and must be requested within 12 hours of service activation. Refunds are only applicable for verified infrastructure-related issues that result in prolonged outages.

Refund requests must meet the following conditions:

• Refund requests submitted within 12 hours of activation.
• Clear evidence of technical failures or service disruptions (e.g., logs, screenshots).
• Only issues directly related to our infrastructure are eligible for refunds.

Refunds are not granted for user errors, misconfigurations, dissatisfaction, or third-party software issues. Any approved refunds may have administrative and transaction fees deducted.

📞 Support Service & Availability

Legacy Nodes offers 24/7 customer support through Discord, allowing clients to submit issues and requests for assistance at any time. Our support team is highly trained and equipped to handle a wide range of technical, billing, and account-related queries.

Our support services include:

• Organized ticketing system for efficient issue resolution.
• Live chat support for immediate assistance with common problems.
• Comprehensive knowledge base with tutorials and FAQs to help clients resolve issues independently.
• 24/7 monitoring and proactive alerts for server status and infrastructure performance.

We strive to respond to inquiries as quickly as possible, with typical response times ranging from a few minutes for basic queries to a few hours for more complex issues.

📜 Terms of Service & Updates

Legacy Nodes maintains clear and transparent Terms of Service and policies to ensure all users are informed of their rights and responsibilities. These terms are periodically updated to reflect changes in laws, regulations, and operational procedures.

Clients will be notified of updates through:

• Announcements in the client dashboard.
• Email notifications detailing any changes.

All updates take effect immediately upon publication unless stated otherwise. Continued use of our services after the updates constitutes acceptance of the revised terms.